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Privacy Statement

 

Translation agency Global Communication bvba, better known by the trade name Nativ.eu, considers it important for the personal information that you disclose to us to be treated with confidentiality. In this privacy statement, we will explain how we do this and inform you of your rights. It goes without saying that we remain fully compliant with the applicable laws and regulations at all times.

 

Translation agency Nativ.eu, located at Vanillestraat 9, 9041 Gent, Belgium, is responsible for processing your personal data as described in this privacy statement. If you have any questions about this, you are welcome to contact us as shown below:

 

Global Communication bvba / Nativ.eu
Vanillestraat 9
B-9041 Gent
Tel.: +32 9 220 58 03
E-mail: gdpr(at)nativ.eu

 

Personal data that we collect

 

Translation agency Nativ.eu collects and processes your personal data because you have made use of our language or translation services and/or because you have provided these services to us.
Below is an overview of the personal data that we process:

  • First and last name
  • Sex
  • Address data
  • Telephone and/or mobile number
  • E-mail address
  • Job position

 

For what purpose, and on what basis do we process personal data

 

Translation agency Nativ.eu processes your personal data exclusively for the following purposes:

  • In order to provide you with our language and translation services (and quotations for these services)
  • In order to be able to call or e-mail you if necessary, in order to provide our services
  • To process invoicing and your payment
  • To send you our newsletter and/or advertising brochure
  • To inform you of any changes to our services

Nativ.eu also processes your personal data if we are legally required to do so, such as data necessary for our tax return.

 

How long we store your personal data

 

Translation agency Nativ.eu does not store your personal data for longer than is strictly necessary to fulfil the purposes for which your data was collected.

 

Sharing your personal data with third parties

 

Translation agency Nativ.eu will only provide your personal data to third parties if this is necessary for the execution of our agreement with you or in order to comply with legal obligations.

 

Accessing, editing or deleting your personal data

 

You have the right to access, rectify or delete your personal data. You can do this yourself via the personal settings on your account on http://my.nativ.eu. You also have the right to withdraw your consent for the processing of your data or to object to the processing of your data by our company. In that case, however, we will no longer be able to provide our services to you. You also have the right to data portability. This means that you may submit a request asking us to send a digital file of the personal data that we have concerning you to you or the organisation of your choice.

 

Do you wish to exercise your right to object and/or right to data portability or do you have any other questions/comments about data processing? Then please send your specific request to gdpr(at)nativ.eu. In order to verify that the access request has effectively come from you, we ask that you include a copy of your ID card with your request. Exercising your rights is in principle free of charge.

 

Translation agency Nativ.eu would also like to draw your attention to your right to file a complaint with the national data protection authority. They can be reached as follows:

 

Data Protection Authority
Rue de la Presse 35
1000 Brussels
Tel.: +32 (0)2 274 48 00
E-mail: contact(at)apd-gba.be

 

How we protect your personal data

 

Translation agency Nativ.eu takes the protection of your personal data very seriously and we take appropriate physical and organisational measures to prevent misuse, loss, unauthorised access, unintentional disclosure and unauthorised modification. Moreover, all of our staff is subject to professional confidentiality and a duty of discretion, and your personal data is only made accessible to staff who need it in order to be able to provide our service. If you are concerned that your data is not being properly protected, or there is evidence of misuse, please contact us via gdpr(at)nativ.eu.

 

Cookies

 

Translation agency Nativ.eu uses only technical and functional cookies and analytical cookies that do not breach your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit our website. The cookies that we use are necessary to ensure the technical functioning of the website and your ease of use. They ensure that the website functions properly and remember settings such as your language preference. They also enable us to optimise our website. You can disable cookies by adjusting your Internet browser settings to no longer store cookies. You can also use the settings on your browser to delete all information that has been previously stored.